Privacy Policy

Effective Date: 08/10/2026

CHEBS LLC, doing business as EMS Elements ("EMS Elements," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through www.ems-elements.net (the "Site") and our related booking, contact, and text messaging communications, how we use it, and the choices you have.

1. Information We Collect

Contact information you provide directly: name, email address, phone number, mailing address, and any message content submitted through our contact form, booking forms, or class registration.
Payment information is processed through our third-party payment and booking providers (we do not store full payment card numbers).
Communication records: emails, phone calls, and text messages exchanged with our staff.
Usage information collected automatically through cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

Schedule, confirm, and remind you of CPR/AED and First Aid classes and consultations;
Respond to inquiries and provide customer service;
Process payments and registrations;
Send you service-related updates, including by text message if you have opted in (see Section 4);
Improve our Site and services.

3. How We Share Your Information

We do not sell your personal information. We share information only with:

Service providers who help us operate our business (e.g., payment processors, our booking platform, our website host), under obligations to protect your data;
As required by law or to protect the rights, safety, or property of EMS Elements or others.

No mobile information, including phone numbers or text message opt-in status, will be shared with third parties or affiliates for marketing or promotional purposes. This does not include service providers who assist us in operating our Site, conducting our business, or servicing you, as long as those parties agree not to use mobile information for their own marketing purposes.

4. Text Messaging (SMS) Program

If you provide your mobile phone number and opt in through our website, over the phone, or in person, EMS Elements may send you text messages related to appointment reminders, class scheduling, and customer service.

Message frequency varies based on your interactions with us.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at 831-884-2454 or info@EMS-Elements.net.
Consent to receive text messages is not a condition of purchasing any goods or services.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.

5. Cookies and Tracking

Our Site may use cookies and similar technologies to operate correctly and understand how visitors use the Site. You can control cookies through your browser settings.

6. Your Choices and Rights

You may:

Opt out of text messages at any time by replying STOP;
Unsubscribe from email communications using the link in any email;
Request access to, correction of, or deletion of your personal information by contacting us at info@EMS-Elements.net.

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information.

7. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations.

8. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision.

10. Contact Us

CHEBS LLC dba EMS Elements — Marina, CA 93933 — Phone: 831-884-2454 — Email: info@EMS-Elements.net